{"id":11775,"date":"2021-11-16T10:19:39","date_gmt":"2021-11-16T10:19:39","guid":{"rendered":"https:\/\/haspenevtekstil.com\/?page_id=11775"},"modified":"2021-11-16T10:22:56","modified_gmt":"2021-11-16T10:22:56","slug":"iptal-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/haspenevtekstil.com\/en\/iptal-ve-iade-politikasi\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"

GENERAL:<\/span><\/span><\/p>\n

1.www.haspenevtekstil.com<\/span><\/span>\u00a0If you place an order electronically through the website, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.<\/span><\/span><\/p>\n

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts (RG: 27.11.2014\/29188) and other applicable laws regarding the sale and delivery of the product they have purchased.\u00a0<\/span><\/span><\/p>\n

3. The shipping charges, which are the product shipping costs, will be paid by the buyers.<\/span><\/span><\/p>\n

4. Each purchased product is delivered to the person and\/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.\u00a0<\/span><\/span><\/p>\n

5. The purchased product is complete and in accordance with the qualifications specified in the order, and if any, the warranty certificate, usage\u00a0<\/span><\/span>guide<\/span><\/span>\u00a0must be submitted with documents such as\u00a0<\/span><\/span><\/p>\n

6.Sat\u0131n al\u0131nan \u00fcr\u00fcn\u00fcn sat\u0131lmas\u0131n\u0131n <\/span><\/span>imkans\u0131zla\u015fmas\u0131 <\/span><\/span>durumunda, sat\u0131c\u0131 bu durumu \u00f6\u011frendi\u011finden itibaren 3 g\u00fcn i\u00e7inde yaz\u0131l\u0131 olarak al\u0131c\u0131ya bu durumu bildirmek zorundad\u0131r. 14 g\u00fcn i\u00e7inde de toplam bedel Al\u0131c\u0131\u2019ya iade edilmek zorundad\u0131r. <\/span><\/span><\/p>\n

IF THE PRICE OF THE PRODUCT PURCHASED IS NOT PAID:\u00a0<\/span><\/span><\/p>\n

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.<\/span><\/span><\/p>\n

SHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:\u00a0<\/span><\/span><\/p>\n

8.\u00dcr\u00fcn teslim edildikten sonra, al\u0131c\u0131n\u0131n \u00f6deme yapt\u0131\u011f\u0131 kredi kart\u0131n\u0131n yetkisiz ki\u015filer taraf\u0131ndan haks\u0131z olarak kullan\u0131ld\u0131\u011f\u0131 tespit edilirse ve sat\u0131lan \u00fcr\u00fcn bedeli ilgili banka veya finans kurulu\u015fu taraf\u0131ndan <\/span><\/span>Sat\u0131c\u0131\u2019ya<\/span><\/span> \u00f6denmez ise, Al\u0131c\u0131, s\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fc 3 g\u00fcn i\u00e7erisinde nakliye gideri <\/span><\/span>SATICI\u2019ya<\/span><\/span> ait olacak \u015fekilde <\/span><\/span>SATICI\u2019ya<\/span><\/span> iade etmek zorundad\u0131r. <\/span><\/span><\/p>\n

IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:\u00a0<\/span><\/span><\/p>\n

9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the product with a similar product, or the delay of delivery until the obstacle is removed. If the buyer cancels the order; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.\u00a0<\/span><\/span><\/p>\n

BUYER'S OBLIGATION TO CHECK THE PRODUCT:\u00a0<\/span><\/span><\/p>\n

10.Al\u0131c\u0131, s\u00f6zle\u015fme konusu mal\/hizmeti teslim almadan \u00f6nce muayene edecek; ezik, k\u0131r\u0131k, ambalaj\u0131 y\u0131rt\u0131lm\u0131\u015f vb. hasarl\u0131 ve ay\u0131pl\u0131 mal\/hizmeti kargo \u015firketinden teslim almayacakt\u0131r. Teslim al\u0131nan mal\/hizmetin hasars\u0131z ve sa\u011flam oldu\u011fu kabul edilecektir. <\/span><\/span>ALICI , Teslimden<\/span><\/span> sonra mal\/hizmeti \u00f6zenle korunmak zorundad\u0131r. Cayma hakk\u0131 kullan\u0131lacaksa mal\/hizmet kullan\u0131lmamal\u0131d\u0131r. \u00dcr\u00fcnle birlikte Fatura da iade edilmelidir.<\/span><\/span><\/p>\n

RIGHT OF WITHDRAWAL:<\/span><\/span><\/p>\n

11.ALICI; sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fcn kendisine veya g\u00f6sterdi\u011fi adresteki ki\u015fi\/kurulu\u015fa teslim tarihinden itibaren 14 (on d\u00f6rt) g\u00fcn i\u00e7erisinde, <\/span><\/span>SATICI\u2019ya<\/span><\/span> a\u015fa\u011f\u0131daki ileti\u015fim bilgileri \u00fczerinden bildirmek \u015fart\u0131yla hi\u00e7bir hukuki ve cezai sorumluluk \u00fcstlenmeksizin ve hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin mal\u0131 reddederek s\u00f6zle\u015fmeden cayma hakk\u0131n\u0131 kullanabilir.<\/span><\/span><\/p>\n


\n<\/span><\/span>
\n<\/span><\/span>
\n<\/span><\/span>12. CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:<\/span><\/span>
\n<\/span><\/span><\/a><\/p>\n

\u015e\u0130RKET ADI\/UNVANI:<\/span><\/span> HASPEN EV TEKST\u0130L<\/span><\/span><\/p>\n

ADRES:<\/span><\/span> Yeti\u015fkin Sk No:28 Maltepe 16340 Y\u0131ld\u0131r\u0131m\/Bursa<\/span><\/span><\/span><\/p>\n

EPOSTA:<\/span><\/span> info@haspenevtekstil.com<\/span><\/span><\/p>\n

TEL:<\/span><\/span> +90 554 574 28 38<\/span><\/span><\/span><\/p>\n

DURATION OF THE RIGHT OF WITHDRAWAL:<\/span><\/span><\/p>\n

13. If the buyer buys a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer.\u00a0<\/span><\/span><\/p>\n

14. The costs arising from the use of the right of withdrawal belong to the SELLER.<\/span><\/span><\/p>\n

15.Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 i\u00e7in 14 (<\/span><\/span>ond\u00f6rt<\/span><\/span>) g\u00fcnl\u00fck s\u00fcre i\u00e7inde SATICI\u2019 ya iadeli taahh\u00fctl\u00fc posta, faks veya eposta ile yaz\u0131l\u0131 bildirimde bulunulmas\u0131 ve \u00fcr\u00fcn\u00fcn i\u015fbu s\u00f6zle\u015fmede d\u00fczenlenen \u201cCayma Hakk\u0131 Kullan\u0131lamayacak \u00dcr\u00fcnler\u201d h\u00fck\u00fcmleri \u00e7er\u00e7evesinde kullan\u0131lmam\u0131\u015f olmas\u0131 \u015fartt\u0131r. <\/span><\/span><\/p>\n

USE OF THE RIGHT OF WITHDRAWAL:\u00a0<\/span><\/span><\/p>\n

16.3. The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)<\/span><\/span><\/p>\n

17. Return form, The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.<\/span><\/span><\/p>\n

RETURN TERMS:<\/span><\/span><\/p>\n

18.SATICI, cayma bildiriminin kendisine ula\u015fmas\u0131ndan itibaren en ge\u00e7 10 g\u00fcnl\u00fck s\u00fcre i\u00e7erisinde toplam bedeli ve <\/span><\/span>ALICI\u2019y\u0131<\/span><\/span> bor\u00e7 alt\u0131na sokan belgeleri ALICI\u2019 ya iade etmek ve 20 g\u00fcnl\u00fck s\u00fcre i\u00e7erisinde mal\u0131 iade almakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/span><\/p>\n

19.ALICI\u2019 <\/span><\/span>n\u0131n<\/span><\/span> kusurundan kaynaklanan bir nedenle mal\u0131n de\u011ferinde bir azalma olursa veya iade imk\u00e2ns\u0131zla\u015f\u0131rsa ALICI kusuru oran\u0131nda SATICI\u2019 <\/span><\/span>n\u0131n<\/span><\/span> zararlar\u0131n\u0131 tazmin etmekle y\u00fck\u00fcml\u00fcd\u00fcr. Ancak cayma hakk\u0131 s\u00fcresi i\u00e7inde mal\u0131n veya \u00fcr\u00fcn\u00fcn usul\u00fcne uygun kullan\u0131lmas\u0131 sebebiyle meydana gelen de\u011fi\u015fiklik ve bozulmalardan ALICI sorumlu de\u011fildir. <\/span><\/span><\/p>\n

20. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.<\/span><\/span><\/p>\n

PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:\u00a0<\/span><\/span><\/p>\n

21.ALICI\u2019n\u0131n iste\u011fi veya a\u00e7\u0131k\u00e7a ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan ve geri g\u00f6nderilmeye m\u00fcsait olmayan, i\u00e7 giyim alt par\u00e7alar\u0131, mayo ve bikini altlar\u0131, makyaj malzemeleri, tek kullan\u0131ml\u0131k \u00fcr\u00fcnler, \u00e7abuk bozulma tehlikesi olan veya son kullanma tarihi ge\u00e7me ihtimali olan mallar, <\/span><\/span>ALICI\u2019ya<\/span><\/span> teslim edilmesinin ard\u0131ndan ALICI taraf\u0131ndan ambalaj\u0131 a\u00e7\u0131ld\u0131\u011f\u0131 takdirde iade edilmesi sa\u011fl\u0131k ve <\/span><\/span>hijyen<\/span><\/span> a\u00e7\u0131s\u0131ndan uygun olmayan \u00fcr\u00fcnler, teslim edildikten sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler, Abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlara ili\u015fkin mallar, Elektronik ortamda an\u0131nda ifa edilen hizmetler veya t\u00fcketiciye an\u0131nda teslim edilen <\/span><\/span>gayrimaddi<\/span><\/span> mallar, ile ses veya g\u00f6r\u00fcnt\u00fc kay\u0131tlar\u0131n\u0131n, kitap, dijital i\u00e7erik, yaz\u0131l\u0131m programlar\u0131n\u0131n, veri kaydedebilme ve veri depolama cihazlar\u0131n\u0131n, bilgisayar sarf malzemelerinin, ambalaj\u0131n\u0131n ALICI taraf\u0131ndan a\u00e7\u0131lm\u0131\u015f olmas\u0131 <\/span><\/span>halinde iadesi Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir. Ayr\u0131ca Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile ifas\u0131na ba\u015flanan hizmetlere ili\u015fkin cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 da Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir.<\/span><\/span><\/p>\n

22. In order to return cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.), unopened, untested packages can be returned. , they must be intact and unused.\u00a0<\/span><\/span><\/p>\n

CASE OF DEFERRED AND LEGAL CONSEQUENCES<\/span><\/span><\/p>\n

23.ALICI, \u00f6deme i\u015flemlerini  kredi kart\u0131 ile yapt\u0131\u011f\u0131 durumda temerr\u00fcde d\u00fc\u015ft\u00fc\u011f\u00fc takdirde, kart sahibi banka ile aras\u0131ndaki kredi kart\u0131 s\u00f6zle\u015fmesi \u00e7er\u00e7evesinde faiz \u00f6deyece\u011fini ve bankaya kar\u015f\u0131 sorumlu olaca\u011f\u0131n\u0131 kabul, beyan ve taahh\u00fct eder. Bu durumda ilgili banka hukuki yollara ba\u015fvurabilir; do\u011facak masraflar\u0131 ve vek\u00e2let \u00fccretini <\/span><\/span>ALICI\u2019dan<\/span><\/span> talep edebilir ve her ko\u015fulda <\/span><\/span>ALICI\u2019n\u0131n<\/span><\/span> borcundan dolay\u0131 temerr\u00fcde d\u00fc\u015fmesi halinde, ALICI, borcun gecikmeli ifas\u0131ndan dolay\u0131 <\/span><\/span>SATICI\u2019n\u0131n<\/span><\/span> u\u011frad\u0131\u011f\u0131 zarar ve ziyan\u0131n\u0131 \u00f6deyece\u011fini kabul eder. <\/span><\/span><\/p>","protected":false},"excerpt":{"rendered":"

GENEL: 1.www.haspenevtekstil.com\u00a0web sitesi \u00fczerinden elektronik ortamda sipari\u015f verdi\u011finiz takdirde, size sunulan \u00f6n bilgilendirme formunu ve mesafeli sat\u0131\u015f s\u00f6zle\u015fmesini kabul etmi\u015f<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11775","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/pages\/11775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/comments?post=11775"}],"version-history":[{"count":1,"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/pages\/11775\/revisions"}],"predecessor-version":[{"id":11776,"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/pages\/11775\/revisions\/11776"}],"wp:attachment":[{"href":"https:\/\/haspenevtekstil.com\/en\/wp-json\/wp\/v2\/media?parent=11775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}